77pu Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 77pu ("we," "us," "our," or "the Platform") collects, uses, stores, and discloses personal information obtained from users ("you" or "the Player") of the 77pu website at 77pu.vip and all related services.

77pu is committed to protecting the privacy of all players who use our Service, including those accessing the platform from Manila, Cebu, Davao, Quezon City, Makati, and other parts of the Philippines. We process personal data in accordance with applicable data protection principles, including the provisions of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, where applicable.

By registering for or using the 77pu Service, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you must not use the 77pu platform.

2. Data We Collect

2.1 Registration Data

When you create a 77pu account, we collect the following information:

• Full legal name as it appears on your government-issued Philippine ID
• Date of birth (used for age verification — players must be 21 years of age or older)
• Registered email address
• Philippine mobile number
• Username and encrypted password credentials
• Province and city of residence (e.g., Metro Manila, Cebu City, Davao del Sur)

2.2 Identity Verification (KYC) Data

To comply with applicable regulatory requirements and our anti-money laundering obligations, 77pu may request:

• Copy of a government-issued Philippine ID (e.g., PhilSys National ID, passport, SSS ID, driver's licence)
• Proof of residential address (utility bill, bank statement, or similar document issued within the last three months)
• Proof of ownership of payment methods used for deposits (e.g., screenshot of GCash wallet name or bank account details)
• Selfie or live verification image to confirm identity document ownership where required

2.3 Transaction Data

We collect records of all financial transactions conducted through your 77pu account, including deposit amounts, withdrawal requests, payment methods used (GCash, PayMaya, BPI, BDO, Metrobank, etc.), timestamps, and transaction reference numbers.

2.4 Gaming Activity Data

We record details of your gaming sessions on the 77pu platform, including games played, bet amounts, game outcomes, session durations, and bonus usage. This data is used for account management, dispute resolution, and responsible gaming monitoring.

2.5 Technical & Device Data

When you access the 77pu platform, our systems automatically collect technical data including your IP address, browser type and version, device type, operating system, referring URL, and session activity logs. This data is used for security monitoring, fraud prevention, and platform optimisation.

2.6 Communications Data

If you contact 77pu support via live chat, email, or any other channel, we retain records of those communications for quality assurance, dispute resolution, and regulatory compliance purposes.

3. How We Use Your Data

77pu uses the personal data we collect for the following purposes:

• Account Creation & Management: To register your account, verify your identity, and maintain your player profile on the 77pu platform.
• Service Delivery: To provide access to all gaming features, process deposits and withdrawals, manage bonuses, and operate the VIP Programme.
• Regulatory Compliance: To fulfil our obligations under applicable anti-money laundering, age verification, and responsible gaming regulations, including those aligned with PAGCOR standards.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other prohibited conduct defined in our Terms and Conditions.
• Responsible Gaming: To monitor player activity for indicators of problem gambling and to enforce any deposit limits, cooling-off periods, or self-exclusion requests you have activated.
• Communications: To send you service-related notifications, security alerts, transaction confirmations, and — where you have opted in — promotional offers from 77pu.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the performance, features, and user experience of the 77pu platform.
• Legal Obligations: To comply with court orders, regulatory inquiries, and lawful requests from Philippine government authorities and law enforcement agencies.

4. Legal Basis for Processing

77pu processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil our obligations to you under the 77pu Terms and Conditions — including account management, payment processing, and service delivery.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC/AML requirements and responsible gaming obligations.
• Legitimate Interests: Processing necessary for 77pu's legitimate business interests, including fraud prevention, security monitoring, and platform improvement, where these interests are not overridden by your rights.
• Consent: Where we rely on your explicit consent (e.g., for optional marketing communications), you have the right to withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

77pu does not sell your personal data to third parties. We may share your information in the following limited circumstances:

• Service Providers: We engage trusted third-party service providers to support platform operations, including payment processors (e.g., GCash API partners, bank integrations), identity verification services, game software providers, and cloud infrastructure providers. All service providers are contractually bound to process data only as instructed by 77pu and in accordance with applicable data protection standards.
• Regulatory & Law Enforcement Authorities: Where required by law or in response to lawful requests from Philippine government agencies, regulatory bodies, or law enforcement, 77pu will disclose the minimum personal data necessary to fulfil the obligation.
• Fraud Prevention Networks: Where 77pu has reasonable grounds to suspect fraudulent activity, we may share relevant data with industry fraud prevention networks to protect our player community.
• Business Transfers: In the event of a merger, acquisition, or sale of assets involving 77pu, player data may be transferred to the successor entity as part of the transaction, subject to equivalent data protection commitments.

6. Cookies & Tracking Technologies

The 77pu platform uses cookies and similar tracking technologies to deliver and improve the Service. The types of cookies we use include:

• Essential Cookies: Required for the platform to function correctly, including maintaining your login session and remembering your language and display preferences.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players interact with the 77pu platform, enabling us to identify performance issues and improve user experience.
• Security Cookies: Used to detect and prevent fraudulent activity, including unusual login patterns and suspicious betting behaviour.

You may manage cookie preferences through your browser settings. Disabling essential cookies will affect the functionality of the 77pu platform, and you may not be able to access certain features with cookies disabled.

7. Data Retention

77pu retains personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal and regulatory obligations. Specific retention periods include:

• Account Data: Retained for the duration of your active account relationship with 77pu, plus a minimum of five (5) years following account closure, as required by applicable AML regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction in accordance with Philippine financial record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years following completion of verification or account closure, whichever is later.
• Support Communications: Retained for up to three (3) years for quality assurance and dispute resolution purposes.
• Technical Logs: Retained for up to twelve (12) months and then deleted or anonymised.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with 77pu's data lifecycle management procedures.

8. Security Measures

77pu implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Key security measures include:

• 256-bit TLS encryption for all data transmitted between your device and the 77pu platform
• Bcrypt password hashing — passwords are never stored in plain text
• Two-factor authentication (2FA) available to all 77pu account holders
• Automated session timeout after periods of inactivity
• Continuous security monitoring and intrusion detection systems
• Regular internal security audits and vulnerability assessments
• Strict access controls limiting employee access to personal data on a need-to-know basis

9. Your Data Rights

As a data subject, you have the following rights in relation to the personal data that 77pu holds about you:

• Right of Access: You may request a copy of the personal data 77pu holds about you and information about how it is being processed.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data held in your 77pu account.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal and regulatory retention requirements.
• Right to Restrict Processing: You may request that 77pu restrict processing of your data in certain circumstances, such as where you contest the accuracy of the data.
• Right to Data Portability: Where processing is based on consent or contractual necessity, you may request your data in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw consent at any time. Withdrawal does not affect the lawfulness of prior processing.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing.

To exercise any of these rights, contact 77pu support via live chat (available 24/7) or by email to [email protected]. 77pu will respond to all verifiable data requests within thirty (30) calendar days.

10. Children & Minors

The 77pu platform is strictly intended for adults aged 21 years of age or older in accordance with Philippine law applicable to casino-style gaming. 77pu does not knowingly collect personal data from individuals under the age of 21.

If we become aware that a minor has registered on the 77pu platform or provided personal data without proper parental or guardian consent, we will immediately suspend the account, forfeit any balance, and delete associated personal data as promptly as permitted by applicable regulations.

If you believe a minor has registered with 77pu, please contact our support team immediately at [email protected].

11. International Data Transfers

To deliver the 77pu Service, certain personal data may be transferred to and processed in countries other than the Philippines, for example where our game software providers or cloud infrastructure partners are located. Where such transfers occur, 77pu ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses with all international service providers.

By using the 77pu Service, you consent to the transfer of your personal data to other countries as described in this section, subject to the protections described above.

12. Changes to This Policy

77pu reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via email notification or a prominent in-platform notice at least seven (7) days prior to the changes taking effect, except where immediate changes are required for legal or security compliance reasons.

The "Last Updated" date at the top of this Policy will be revised with each amendment. Continued use of the 77pu Service after the effective date of any change constitutes your acceptance of the revised Policy.

13. Contact Us

For any questions, requests, or concerns relating to this Privacy Policy or the processing of your personal data by 77pu, please contact us through the following channels:

• Live Chat: Available 24/7 on the 77pu platform — average first response under 5 minutes
• Email: [email protected]

77pu aims to acknowledge all privacy-related enquiries within forty-eight (48) hours and to provide a substantive response within thirty (30) calendar days of receiving a verifiable request.